Shipping

Orders are normally dispatched, from France, within 4 working days of the order being received directly or through thesmarttrain.com website. For simplicity, two shipping options are provided for the purchase of products on thesmarttrain.com. Shipping costs are determined by the delivery address.

Flat Rate Shipping

The following “shipping methods” are available, depending on user delivery address:

Delivery destination – Europe:

·       Standard Post: Products purchased to be delivered by standard post from France

·       Registered Post: Products purchased to be delivered by registered post from France

Delivery destination – Rest of World:

·       Standard Post: Products purchased to be delivered by standard post from France

·       Registered Post: Products purchased to be delivered by registered post from France

Standard Post: Standard Post is the most cost-effective delivery method for purchases made on thesmarttrain.com. Standard Post does not guarantee delivery of user purchases, nor does it guarantee delivery in the time specified (normally 4 working days of order being dispatched). By choosing this shipping method, the user agrees to indemnify thesmarttrain.com of all responsibility of proof of delivery. This does not affect the user’s statutory rights.

Registered Post: Registered Post provides a guarantee that delivery will be attempted at the delivery address. This delivery system requires a signature on delivery, and provides tracking options for the supplier to ensure purchases made have been dispatched from France. By choosing this shipping method, the user agrees to take responsibility for signature and accepting delivery (including collection from the delivery office if delivery attempt is unsuccessful).

Free Shipping

Free shipping can be provided at different times, depending on overall spend for each complete transaction. This amount can change due to special offers and discounts being provided at different times. Full details will be provided during the checkout process on the website.

If you have any problems with shipping of your products, please contact us at the earliest convenience hello@thesmarttrain.com